Shanen Smith

Executive Assistant · Chief of Staff

Leaders set the vision.
I make it run.

15+ years supporting CEOs, the C-suite, and VP leaders in manufacturing, technology, higher education, government, and law. I protect your time, close every loop, and build the systems that keep your work moving when you're not in the room.

C-suite leaders I've supportedCEO·COO·CFO·CIO·CHRO

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15+years supporting CEOs, the C-suite, and VPs
4 VPssupported at once
3Xclient customer and revenue growth
260+person division event, planned and run
Shanen Smith
Shanen SmithExecutive partner to CEOs and the C-suite

How I show up

  • Loop Closer
  • Cool Under Fire
  • Leader
  • Three Steps Ahead
  • Systems Builder
  • Discreet

What you're hiring for

The work that keeps an executive moving.

  1. 01

    Executive support

    CEOs, COOs, a CFO, CIO, and CHRO, plus four VPs at once at Sensience. I adapt to how each leader works.

  2. 02

    Projects & programs

    Full-lifecycle IT projects, two programs, and a 260-person annual event, run from kickoff to close.

  3. 03

    Calendar management

    Complex calendars for several executives, built around what matters most, not just what was booked first.

  4. 04

    Travel coordination

    Domestic and international travel: air, hotel, car service, conference registration, and expenses.

  5. 05

    Gatekeeping

    I protect the leader's time and attention, and confidential matters stay confidential.

  6. 06

    Follow-up

    Agendas before, minutes after, and action items tracked until every loop is closed.

Shanen briefing an executive on the way to a meeting

Self-starter

I don't need reminders. I give them.

I see what needs doing and act on it without being asked. You get a partner who anticipates the next step, flags issues early, and brings options, not just problems.

  • A plan for the plan: contingencies ready before they're needed
  • Direct, tactful communication with every level of the organization
  • An owner's mindset, sharpened by advising small-business owners on operations and growth

Selected work

Proof, not promises.

All case studies →

You're the best assistant I've ever had.

Chief Information OfficerOhio Department of Job & Family Services

Resume

Take the details with you.

My resume, a cover letter, and two one-page snapshots: my career, and how I work.

See my full experience →